NEBOSH is the National Examination Board in Occupational Safety and Health. For anyone interested in health and safety qualifications, this is the officially recognised industry body. They also provide risk management and environmental work related qualifications. Professional membership bodies recognise the NEBOSH awards. These bodies are the IOSH (Institution of Occupational Safety and Health); the […]
Whether it’s over the phone or face to face even the most successful businesses will be handling a customer complaint now and again. If you follow proper procedures and make sure staff get training on complaint handling procedures, negative effects can be minimised. How to Handle a Customer Complaint If a customer has a genuine […]
Food Hygiene Certificates Level 1 help you understand your responsibilities in ensuring food is safe to consume. By taking part in one of these basic courses, you will understand the importance of having robust hygiene practices in place. They give you a general overview of UK food safety laws and other hygiene and safety laws […]
There are many day-to-day risks in childcare settings that must be identified. A childminder risk assessment policy reassures the parents and staff that the environment is the safest it can be. A policy only needs to be brief, while referencing the Early Years Foundation Stage (EYFS) and compliance with the requirements. The policy should lay […]
Q.I work at a newsagents in a train station. Up until recently they have bought in pre-packed sandwiches for public sale. But they have now started to make their own instead. The manager has handed out a booklet about an introduction to food hygiene, with a questionnaire to complete at the end. As I understood […]
It stands to reason that a poorly cleaned kitchen environment will ultimately lead to unsafe foods being prepared. Unsafe foods being consumed will result in food poisoning which can have dire consequences for everyone involved. iness. Thorough procedures must be followed to keep customers safe. Our guide on how to clean a commercial kitchen outlines […]
If you have a business selling confectionery, you might be wondering if you need a food hygiene certificate to sell sweets. Whilst it’s not a requirement under law, it is strongly recommended by organisations like the FSA. You Also need to make sure you are complying with UK food safety law even when selling foods […]
All drinks that are sold in the UK are considered food and come under the same Food Laws as other types of catering. You may be wondering if you need a food hygiene certificate to sell coffee? Selling hot beverages including coffee, whether it is from home or a cafe, requires you to register as […]
All food businesses must make sure they follow food safety laws and procedures. This makes sure the food they sell is safe for consumption. However, it’s not enough to simply follow food safety laws, you must prove your due diligence in food safety. This means that you need to keep proper records of the food […]
Hazard Analysis and Critical Control Point (HACCP) is integral to any business involved in the preparation of food. Foodborne illnesses such as food poisoning occur as a result of food being eaten once it’s contaminated. The 12 Steps of HACCP plan, which includes the 7 HACCP principles in food safety, puts protocols in place to […]
