Paediatric First Aid Courses & Training Guide

Paediatric first aid courses provide a specific set of skills required when caring for babies and toddlers. To be compliant with the law, settings must be sure that staff take correct course for compliance. This will be checked during an OFSTED inspection. Failure to have a correct qualification can result in the setting being closed […]

Health and Safety Qualifications in the UK

NEBOSH is the National Examination Board in Occupational Safety and Health. For anyone interested in health and safety qualifications, this is the officially recognised industry body. They also provide risk management and environmental work related qualifications. Professional membership bodies recognise the NEBOSH awards. These bodies are the IOSH (Institution of Occupational Safety and Health); the […]

Handling Customer Complaints – Procedures Guide

Whether it’s over the phone or face to face even the most successful businesses will be handling a customer complaint now and again. If you follow proper procedures and make sure staff get training on complaint handling procedures, negative effects can be minimised. How to Handle a Customer Complaint If a customer has a genuine […]

Food Hygiene Certificate Level 1 Courses

Food Hygiene Certificates Level 1 help you understand your responsibilities in ensuring food is safe to consume. By taking part in one of these basic courses, you will understand the importance of having robust hygiene practices in place. They give you a general overview of UK food safety laws and other hygiene and safety laws […]

Childminder Risk Assessment Policy Guide

There are many day-to-day risks in childcare settings that must be identified. A childminder risk assessment policy reassures the parents and staff that the environment is the safest it can be. A policy only needs to be brief, while referencing the Early Years Foundation Stage (EYFS) and compliance with the requirements. The policy should lay […]

How to Create a Childminder Health & Safety Policy

Childminders work from home and have sole responsibility when it comes to implementing the correct measures in terms of health and safety. A tailored childminder health & safety policy for your care setting is an essential part of making sure your business is compliant. As well as being a home, it’s also a childcare environment […]

Childminder Safeguarding Policy Sample & Training Guide

A career in childminding comes with a whole host of responsibilities, and topping this list must be childminder safeguarding responsibilities. Safeguarding is defined in the Oxford dictionary as “protect from harm or damage with an appropriate measure”. As a childminder, your duty is to protect the children from harm and have robust safeguarding policies in […]

Safeguarding Children – Legislation and Principles for Working with Kids

Safeguarding Children is key to keeping all young people protected and out of harm’s way. Every child deserves to be safe and cared for, but the stark reality is that not all children are protected. Anyone who works with children must understand what safeguarding means and how their role helps ensure the child’s welfare. Organisations […]

Do I Need a Hygiene Certificate to Make Sandwiches?

Q.I work at a newsagents in a train station. Up until recently they have bought in pre-packed sandwiches for public sale. But they have now started to make their own instead. The manager has handed out a booklet about an introduction to food hygiene, with a questionnaire to complete at the end. As I understood […]