A term that is often used in relation to DBS checks for the childminding and childcare sectors is “disqualification by association”. The procedures and law around these checks can be confusing. This is partly down to changes to the rules around this in the last few years. Our guide on disqualification by association, and how […]
Level 2 Food Hygiene and Safety courses are designed for those involved in the preparation and handling of food. Level 2 is an intermediate certificate and gives you an in depth look at all areas of food safety. There are many food risks at every step of preparation and handling. Because of these risks, it’s […]
If you lift a heavy object carelessly you can pull muscles or suffer damage to your back or upper limbs. If your staff need to do manual handling as part of their job, it is a legal obligation to provide them with training. Our guide looks at how to get a manual handling certificate, […]
NEBOSH is the National Examination Board in Occupational Safety and Health. For anyone interested in health and safety qualifications, this is the officially recognised industry body. They also provide risk management and environmental work related qualifications. Professional membership bodies recognise the NEBOSH awards. These bodies are the IOSH (Institution of Occupational Safety and Health); the […]
Whether it’s over the phone or face to face even the most successful businesses will be handling a customer complaint now and again. If you follow proper procedures and make sure staff get training on complaint handling procedures, negative effects can be minimised. How to Handle a Customer Complaint If a customer has a genuine […]
Food Hygiene Certificates Level 1 help you understand your responsibilities in ensuring food is safe to consume. By taking part in one of these basic courses, you will understand the importance of having robust hygiene practices in place. They give you a general overview of UK food safety laws and other hygiene and safety laws […]
There are many day-to-day risks in childcare settings that must be identified. A childminder risk assessment policy reassures the parents and staff that the environment is the safest it can be. A policy only needs to be brief, while referencing the Early Years Foundation Stage (EYFS) and compliance with the requirements. The policy should lay […]
Q.I work at a newsagents in a train station. Up until recently they have bought in pre-packed sandwiches for public sale. But they have now started to make their own instead. The manager has handed out a booklet about an introduction to food hygiene, with a questionnaire to complete at the end. As I understood […]
It stands to reason that a poorly cleaned kitchen environment will ultimately lead to unsafe foods being prepared. Unsafe foods being consumed will result in food poisoning which can have dire consequences for everyone involved. iness. Thorough procedures must be followed to keep customers safe. Our guide on how to clean a commercial kitchen outlines […]
All drinks that are sold in the UK are considered food and come under the same Food Laws as other types of catering. You may be wondering if you need a food hygiene certificate to sell coffee? Selling hot beverages including coffee, whether it is from home or a cafe, requires you to register as […]
