Pension Schemes

If you earn more than the National Insurance lower earnings limit (£157 per week in tax year 2017-18) and if there are five or more employees where you work, your employer is normally required to offer you the chance to join a company pension scheme. They must provide access to a stakeholder pension unless they […]

Dealing With Difficult Customers

People who work in sales and especially, customer service are at the sharp end of having to deal with angry people and it’s not restricted to just these two types of job that have to bear the brunt of an irate customer. Most of us at some time in our jobs will encounter an uncomfortable […]