Drug and Alcohol Problems at Work

Every year thousands of lives are ruined by alcohol and drug abuse, with people’s careers one of the first areas to suffer. Problems with drink and drugs are on the rise in the UK and naturally this is having a major impact on the world of work. One of the first places problems can surface […]

Dealing With Difficult Customers

People who work in sales and especially, customer service are at the sharp end of having to deal with angry people and it’s not restricted to just these two types of job that have to bear the brunt of an irate customer. Most of us at some time in our jobs will encounter an uncomfortable […]

Violence at Work

The HSE (Health and Safety Executive) define work-related violence as ‘any incident in which a person is abused, threatened or assaulted in circumstances relating to their work.’ This includes verbal abuse and threats, as well as any form of physical abuse. Those most at risk are employees who work with members of the public. However […]